Assessment is an essential part of an organization’s strategic change portfolio. It provides change leaders with a picture of current reality to support them in setting future direction. By participating in the assessment process, stakeholders can understand and then meaningfully participate in change initiatives.

We customize assessments to initiate, checkpoint, and evaluate strategic change. Employee opinion surveys, customer satisfaction surveys, and culture assessments provide essential information that can assist with:

Strategy Development & Execution

A sound strategy provides a framework for executing plans, creating alignment, and delivering results. We work with our clients to develop strategies that are aspirational, yet realistic and realizable.

Our strategy development process uses a learn-as-you-go approach that effectively develops a shared understanding of future direction. It ensures change leaders make decisions with the most current information in the system and that stakeholders understand the strategy and where they fit in. This provides them with an opportunity to connect their day-to-day work with the broader goals of the organization.

Strategy Maps and Balanced Scorecards

Strategy Maps represent the collective thinking of business strategists and clarify key strategic elements in a comprehensible visual format. They help teams step back from day-to-day issues, define their future direction and performance standards, and then take coordinated action. The 5 areas of a strategy map are:

Strategy Maps are often used with Balanced Scorecards to: help the leadership team maintain focus; ensure decision making and priority setting are based on a common understanding of strategy; link to associated measures; and provide a platform for communicating and creating change.